Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organisations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, stadium, museum, or other event space, we have global reach to deliver a consistent experience and measurable results.
A World of Resources
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- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1.7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- Award-winning event technology solutions
Consistency Means
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- A unified experience for you and your attendees in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journeys
To deliver world class service, see the big picture, value people, drive results and do the right thing.
We are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
80
YEARS IN
INDUSTRY
10+
YEARS SPECIALISING IN HYBRID AND VIRTUAL EVENT PRODUCTION
2,100
IN-HOUSE VENUE LOCATIONS IN MORE THAN COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn More
Becky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn More
Becky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn More
Becky Sheehan
Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She oversee... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Malcolm Craig
My role as Chief Financial Officer for Encore Event Technologies sees me responsible for the financial management of the organisation, providing infor... Learn More
Tim Keeling
My role as General Manager of New Zealand, Asia & the Pacific sees me responsible for the day-to-day delivery of our events across these regions. ... Learn More
Ben Goldsworthy
As the newly appointed Regional Director of Encore Event Technology for South-East Asia, I am excited to lead our team towards achieving exceptional s... Learn More
Scott Nodsle
Scott Nodsle is Managing Director, International Operations, with oversight of EMEA and APAC. He is responsible for supporting the Encore teams, partn... Learn More
Danny Lee
Danny is responsible for the Northeast Asia region and currently leads two teams delivering event production services at the Grand Hyatt Seoul and Gra... Learn More
Katherine Pfahl
As the Senior Director of Strategic Partnerships across the Asia Pacific region, it is my responsibility to focus on growing the number of Venues we w... Learn More
Michael Magafa
As Commercial Director, my job is to ensure all our clients have an exceptional experience when using our services to coordinate an event. My main ... Learn More
Jennifer Purcell
As the HR Director of Encore Event Technologies across the Asia Pacific region, I am responsible for all people related initiatives across the group. ... Learn More
Malcolm Craig
My role as Chief Financial Officer for Encore Event Technologies sees me responsible for the financial management of the organisation, providing infor... Learn More
Tim Keeling
My role as General Manager of New Zealand, Asia & the Pacific sees me responsible for the day-to-day delivery of our events across these regions. ... Learn More
Ben Goldsworthy
As the newly appointed Regional Director of Encore Event Technology for South-East Asia, I am excited to lead our team towards achieving exceptional s... Learn More
Scott Nodsle
Scott Nodsle is Managing Director, International Operations, with oversight of EMEA and APAC. He is responsible for supporting the Encore teams, partn... Learn More
Danny Lee
Danny is responsible for the Northeast Asia region and currently leads two teams delivering event production services at the Grand Hyatt Seoul and Gra... Learn More
Katherine Pfahl
As the Senior Director of Strategic Partnerships across the Asia Pacific region, it is my responsibility to focus on growing the number of Venues we w... Learn More
Encore named ‘Fortune 100 Best Companies to Work For’ in 2025
Encore, a global leader in event production, is proud to announce it has been named as one of the Fortune 100 Best Companies to Work For® by Fortune magazine and Great Place To Work®. This is the first time Encore has been named to this prestigious list, and it follows three straight years of Encore … Read More
Encore Appointed as Official In-House Event Production Partner for The Langham, Hong Kong
Encore, the global leader in event technology and creative production, has been appointed as the official in-house event production partner for The Langham, Hong Kong. This partnership brings Encore’s world-class event expertise to the flagship Langham property in Hong Kong, delivering exceptional, innovative, and immersive event experiences. With a strong global relationship between Langham Hospitality … Read More
Encore inspires and delights at the 2024 Hyatt MICE Forum
Encore inspires and delights at the 2024 Hyatt MICE Forum: Pioneering innovation in event technology, production and sustainability Encore was a prominent presence at the 2024 Hyatt MICE Customer Advisory Forum held at the Grand Hyatt Seoul from 27-29 August. The event, which brought together industry leaders from across the Asia-Pacific region, provided … Read More